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Booking Policy

Please read before booking!

All deposits are NON-REFUNDABLE and go towards your service. You can reschedule up to 48 hours before your appointment. After 48 hours, you forfeit your deposit and will need to schedule a new appointment and pay a new deposit.

Deposits:

$25 for services under $200

$50 for services $200-$299, and all color services 

$75 for services over $300 (excluding service + bundle deals)

Service + Bundle deals are paid in full. Bundles will not be held or ordered without full payment. With this deal, your service is discounted. 

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Deposits protect my time as the stylist in the case of no-shows or last-minute cancellations.

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Please confirm your appointment at least 24 hours in advance to prevent cancellations. You will receive an email to confirm your appointment. Appointments not confirmed 24 hours prior to your appointment time will be canceled. 

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Shampoo/wash is included in all services. (If you are getting a wig installed over locs, you must come washed.)

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Currently not taking any appointments outside my normal working schedule. No squeeze in appointments. Join my waitlist, and I'll let you know if I have any cancellations. 

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When booking, please add any additional services prior to checking out.

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Form of payment accepted after services:

Card payments, tap, or cash

 

NO extra people unless discussed and agreed upon in advance of your appointment.

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I do not service children. The person being serviced must be at least 16 years old.

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I do not charge late fees, but if you are more than 15 minutes late, your appointment will be canceled. I understand things happen, so if you are running late, please send me a courtesy text to let me know you will be late with your ETA: 615-606-2985. Please respect my time so I can be on time for my next guest. 

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For services requiring lace frontal or closure: 

Do not attempt to bleach or pluck your lace yourself. It is included in your service.

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For used wigs or lace:

Please bring them FRESHLY washed and dried. Please ensure they are in good condition. If you are unsure, text me. If not, you will be charged an additional $15 at the time of your appointment.

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I recommend that people with lighter skin consider HD or transparent options to achieve a scalp-like look. People with brown and darker skin tones are generally okay to use any lace. 

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I DO NOT ACCEPT NOR INSTALL T-PART WIGS

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If you have any questions, please text 615-606-2985​​

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I look forward to seeing you all! 

-Monae

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